beajee Privacy
Policy
At beajee, your privacy is a fundamental commitment, not an afterthought. This Privacy Policy explains in clear, plain English precisely what personal data we collect from players in Bangladesh, how we use and store it, who we may share it with, and the rights you hold over your own information. We encourage every player to read this document in full before registering an account or making a deposit.
This Privacy Policy ("Policy") applies to all data processing activities carried out by beajee ("we", "us", "our") in connection with the beajee website at https://beajee.net and any related mobile-optimised interfaces, promotional landing pages, customer support channels, and financial transaction flows made available to players based in Bangladesh. By accessing the beajee Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
beajee is committed to processing personal data responsibly, transparently, and securely. We apply SSL encryption across all data transmitted between your device and our servers, and we do not sell personal data to third-party advertisers. Your trust is the foundation of our relationship with every beajee player.
SSL Encryption
All data exchanged between your device and beajee is protected by industry-standard 256-bit SSL encryption, ensuring your personal and financial information stays private at all times.
No Data Selling
beajee does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing agencies. Your data belongs to you — we use it only to deliver and improve our services.
KYC & Identity Protection
Identity documents collected during KYC verification are stored in a secure, access-controlled environment and are used exclusively for verification, fraud prevention, and regulatory compliance purposes.
Mobile Wallet Privacy
Payment details linked to bKash, Nagad, Rocket, and Upay are handled in accordance with each provider's own data security standards. beajee does not store full mobile wallet credentials on its own servers.
Your Data Rights
Registered players have the right to access, correct, and request deletion of their personal data. Submit a data request at any time by contacting our support team — we will respond within 10 business days.
Transparent Cookie Use
beajee uses cookies and similar technologies only for session management, analytics, and platform performance. You can manage cookie preferences at any time through your browser settings.
Data We Collect
beajee collects personal data only where it is necessary to provide, maintain, and improve the services available on our Platform, to verify the identity and age of our players, to process financial transactions, and to comply with applicable legal obligations. The categories of personal data we may collect are set out below.
1.1 Registration Data
When you create a beajee account, we collect the information you provide during the registration process, which may include your full legal name, date of birth, gender, residential address in Bangladesh (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh), email address, and mobile phone number.
1.2 Identity Verification (KYC) Data
To comply with our know-your-customer obligations and to prevent underage gambling, we may request copies of government-issued identity documents, which may include your National Identity Card (NID), passport, birth certificate, or driving licence. We may also request proof of address documentation such as a utility bill or bank statement.
1.3 Financial & Transaction Data
We collect data relating to all financial transactions processed through your beajee account, including deposits and withdrawals made via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. This includes transaction amounts in BDT, transaction timestamps, payment method identifiers (such as the last four digits of a card or a registered mobile number), and transaction reference numbers. We do not store full card numbers or complete mobile wallet PINs on our servers.
1.4 Gaming Activity Data
We record your gaming activity on the Platform, including the games you play, the wagers you place, the outcomes of those wagers, your account balance history, the bonuses you claim, and the wagering progress made toward any applicable bonus requirements. This data is used to personalise your experience, detect unusual activity, and fulfil responsible gaming obligations.
1.5 Technical & Device Data
When you access the beajee Platform, our servers automatically collect certain technical data, including your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, time zone (Bangladesh Standard Time, UTC+6 where applicable), and session duration. This data is used for security monitoring, fraud prevention, and platform optimisation.
1.6 Communications Data
We retain records of all communications you have with beajee, including live chat transcripts, emails sent to or received from [email protected], and any written correspondence submitted through the Platform. These records are retained for service quality assurance, dispute resolution, and compliance purposes.
1.7 Data Collected From Third Parties
In certain circumstances, beajee may receive personal data about you from third parties, including identity verification service providers, payment processors, fraud detection partners, and game content suppliers. Data received from third parties is subject to the same protections as data collected directly from you, and such third parties are required to confirm that they have the necessary authority to share that data with us.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, address, email, mobile number | Account creation, identity verification |
| KYC Documents | NID, passport, proof of address | Age & identity verification, AML compliance |
| Financial Data | Transaction amounts, payment method IDs, timestamps | Payment processing, fraud prevention |
| Gaming Activity | Wagers, game history, balances, bonuses | Service delivery, responsible gaming, personalisation |
| Technical Data | IP address, device type, browser, session data | Security, fraud detection, platform performance |
| Communications | Chat logs, email records | Support, dispute resolution, compliance |
How We Use Your Data
beajee processes personal data on the basis of contractual necessity, legitimate interest, legal obligation, and — where required — with your explicit consent. The following sets out the specific purposes for which we use the data we collect.
2.1 Account Management & Service Delivery
We use your registration and profile data to create and maintain your beajee account, authenticate your login sessions, process deposits and withdrawals in Bangladeshi Taka (৳), credit bonuses and promotions to your account, and provide you with access to the full range of casino games and sports betting markets available on the Platform.
2.2 Identity Verification & Age Compliance
beajee is an 18+ platform. We use KYC data to verify that every player meets the minimum age requirement before withdrawal privileges are activated and before any bonus offers are credited. We take our obligation to prevent underage gambling extremely seriously, and KYC data is processed solely for this purpose and for anti-money laundering compliance.
2.3 Fraud Prevention & Security
Technical and behavioural data is analysed to detect and prevent fraudulent account activity, including multi-accounting, bonus abuse, money laundering, and unauthorised access attempts. This processing is carried out on the basis of legitimate interest and legal obligation.
2.4 Responsible Gaming
We use gaming activity data to monitor player behaviour for indicators of problem gambling, including rapid increases in wager frequency, deposits made in quick succession, and patterns consistent with emotional or compulsive betting. Where such indicators are detected, beajee may proactively reach out to the player and offer access to responsible gaming tools such as deposit limits, session timers, and self-exclusion. Please visit our Responsible Gaming page for full details.
2.5 Customer Support
Communications data is used to investigate and resolve support queries, account disputes, and game result complaints. Chat and email records are retained for a minimum of 12 months following the date of the interaction to support any follow-up enquiries or escalations.
2.6 Marketing Communications
Where you have given your explicit consent to receive marketing communications at the time of registration or subsequently via your account settings, beajee may send you promotional emails or in-platform notifications about relevant offers, seasonal promotions (such as BPL cricket season bonuses, Eid offers, or Pohela Boishakh promotions), and new game launches. You may withdraw your marketing consent at any time by updating your notification preferences in your account settings or by contacting support.
Data Sharing & Disclosure
beajee does not sell your personal data to any third party. We may share personal data with trusted third-party partners and service providers only where it is strictly necessary to deliver our services, comply with legal obligations, or protect the security and integrity of the Platform. All third-party data processors engaged by beajee are contractually required to process personal data only on our instructions and in accordance with appropriate security standards.
3.1 Payment Processing Partners
To process deposits and withdrawals, beajee shares the minimum necessary financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, and card network processors supporting Visa and Mastercard transactions. Each payment partner operates under its own privacy policy and data security obligations, which we encourage you to review independently.
3.2 Identity Verification Providers
We may engage third-party KYC and identity verification service providers to assist in verifying the authenticity of identity documents submitted by players. These providers process personal data solely for verification purposes and are prohibited from using that data for any other purpose.
3.3 Game Content Providers
Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised session data to facilitate the delivery of their games on the beajee Platform and to support game integrity monitoring. These providers do not receive personally identifiable information beyond what is technically required for game session authentication.
3.4 Legal & Regulatory Authorities
beajee will disclose personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where we are legally obliged to do so or where disclosure is necessary to prevent, investigate, or prosecute fraud, money laundering, or other criminal activity. In such cases, beajee will disclose only the minimum data required to satisfy the legal request.
3.5 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of beajee's assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, beajee will take reasonable steps to ensure that the acquiring entity provides privacy protections at least equivalent to those described in this Policy, and affected players will be notified via the email address registered to their account.
Data Retention & Storage
beajee retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal obligations. The table below summarises our standard data retention periods by category.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | Legal obligation, AML compliance |
| KYC Identity Documents | Duration of account + 5 years post-closure | Regulatory obligation |
| Financial Transaction Records | 7 years from transaction date | Financial records obligation |
| Gaming Activity Logs | 3 years from date of activity | Responsible gaming, dispute resolution |
| Customer Support Records | 3 years from date of interaction | Dispute resolution, quality assurance |
| Technical / Device Data | 13 months from collection | Security, fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 2 years | Consent management compliance |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Where data is anonymised rather than deleted, the resulting anonymised dataset is no longer considered personal data and may be retained indefinitely for aggregate statistical analysis.
5.1 Account Closure & Data Deletion Requests
If you close your beajee account or submit a formal data deletion request, beajee will commence the deletion or anonymisation of your personal data within 30 calendar days, subject to any mandatory retention obligations that apply under applicable law. Please be aware that certain categories of data — particularly KYC documents and financial transaction records — must be retained for the statutory periods set out in the table above, regardless of any deletion request, and cannot be erased ahead of those periods.
Data Security Measures
beajee takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure.
- 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and the beajee Platform is protected by 256-bit SSL/TLS encryption, the same standard used by major financial institutions and e-commerce platforms worldwide.
- Encrypted Data Storage: Sensitive personal data stored on beajee servers — including KYC documents and financial identifiers — is encrypted at rest using industry-standard encryption protocols.
- Access Controls: Access to personal data is restricted to beajee staff and third-party processors who have a legitimate operational need to access that data. All access is logged, monitored, and subject to regular review.
- Secure Payment Processing: beajee does not store full payment card numbers or mobile wallet PINs. Payment credentials are handled exclusively by PCI-compliant payment processors.
- Intrusion Detection & Monitoring: beajee operates continuous security monitoring systems designed to detect and respond to attempted unauthorised access, denial-of-service attacks, and other security threats in real time.
- Staff Training: All beajee staff with access to personal data receive regular training on data protection obligations and information security best practices.
While beajee implements robust security measures, no online platform can guarantee absolute security against all possible threats. You are responsible for keeping your account credentials confidential and for logging out of your account after each session, particularly when using shared or public devices.
Your Privacy Rights
As a beajee player, you have a number of rights in relation to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please contact us at with the subject line "Data Rights Request". We will respond within 10 business days of receiving your request.
7.1 Right of Access
You have the right to request a copy of the personal data that beajee holds about you. We will provide this information in a structured, commonly used, and machine-readable format where technically feasible. The first copy is provided free of charge; beajee reserves the right to charge a reasonable administrative fee for subsequent requests.
7.2 Right to Rectification
If you believe that any personal data beajee holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update certain personal details — such as your email address or residential address — directly via your account settings. For corrections to identity-related information, please contact our support team.
7.3 Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and no other legal basis for processing applies. As noted in Section 5, certain data categories are subject to mandatory retention periods under applicable law and cannot be erased before those periods expire.
7.4 Right to Restriction of Processing
In certain circumstances — for example, where you contest the accuracy of your data or where you have objected to processing — you have the right to request that beajee restrict the processing of your personal data to storage only, pending resolution of the relevant matter.
7.5 Right to Object
Where beajee processes your personal data on the basis of legitimate interest, you have the right to object to that processing at any time. beajee will cease processing unless it can demonstrate compelling legitimate grounds that override your interests or that the processing is necessary for the establishment, exercise, or defence of legal claims.
7.6 Right to Withdraw Consent
Where processing is based on your consent — for example, for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal. Withdrawal of consent can be done via your account notification settings or by contacting support.
Contact & Data Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which beajee processes your personal data, please contact us using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.
8.1 Data Controller
beajee is the data controller responsible for the personal data of players registered on the beajee Platform at https://beajee.net. All data-related enquiries should be directed to our support team in the first instance.
8.2 How to Contact Us
- Email: (please use the subject line "Privacy Enquiry" or "Data Rights Request" for faster routing)
- Live Chat: Available 24/7 via the beajee Platform — Bangladesh Standard Time (BST, UTC+6)
- Response Time: We aim to acknowledge all privacy enquiries within 2 business days and to provide a full response within 10 business days.
8.3 Policy Updates
beajee reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, we will update the effective date displayed at the top of this page and, where appropriate, notify registered players via their registered email address. Continued use of the beajee Platform following notification of any changes constitutes acceptance of the revised Policy.
Still Have Questions?
Our support team is available around the clock. You can also explore our FAQ, visit beajee Casino, or review our Responsible Gaming guidelines for more information.
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